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As a matter of fact, United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions. UBA operates in 19 African countries and 3 global financial centres: London, Paris and New York. UBA is a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

Entry-level Teller @ United Bank for Africa Plc (UBA) For South East States in Nigeria

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• Accept retail and/or commercial deposits, loan payments, process checking and savings withdrawals
• Maintain the highest level of confidentiality with all information obtained
• Comply with all bank and regulatory body policies, procedures and regulations
• Answer customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line
• Carry out other  duties as assigned by the Cash Officer
• Verify and receive loan and utility bills payments.
• Time-stamp(Validate) and signature-verify all customers’ requests and refer those that require call-back/status approval to supervisor for action
• Reconciles cash drawer by proving cash transactions; counting and packaging the money, turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency
• Ensure proper and accurate balancing of cash transactions on a daily basis and ensure there is no pending transaction left on the system before closing for the day.
• Promote the bank’s products and services by cross-selling, ascertaining customers need and directing customers to the customer relationship officers or officers concerned.
• Escalate issues on cash shortage, overpayment, loss and theft.
• Associated adhoc assignments

Requirements

• Educational Qualification:
• Not less than  OND in any related discipline
• Experience:
• Minimum experience – NIL
• Previous teller experience preferred
• Age: 27 years and below

Skills/Emotional Competencies:

• Basic Accounting and Mathematical skills
• The ability to make sound decisions.
• Banking operations, policies and procedures
• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees:
• Strong communication & organizational skills
• Fast and error free processing
• Ability to be calm under pressure
• Good team player
• Good Numerical skills
• Detail oriented, high degree of accuracy and attention to details
• Ability to work in a fast-paced environment & under pressure as needed

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FOR  FURTHER RECRUITMENT UPDATES

Ane

Deacon Anekperechi Nworgu, a seasoned economist who transitioned into a chartered accountant, auditor, tax practitioner, and business consultant, brings with him a wealth of industry expertise spanning over 37 years.