Graduate Inbound & POS Support Officers Recruitment @ UBA

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Graduate Inbound & POS Support Officers Recruitment @ UBA

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Graduate-Inbound & POS Support Officers Recruitment @ UBA – These re latest jobs and recruitment currently going on in UBA (United Bank For Africa Plc). Graduate Inbound Officer and POS Support Officer. The recruitment criteria, deadline, and online recruitment portal re in this post.

United Bank For Africa Plc

United Bank for Africa one of Africa’s leading financial institutions has operations in at least 19 countries and 3 global financial centres in London, Paris and New York.
In 2005, UBA was born through one of biggest mergers on African continent capital markets with business combination with Standard Trust Bank (STB) Plc.

UBA is recruiting to fill the following vacant positions:

1.) Graduate Inbound Officer

Reference #: CFCIO-HAUSA
Location: Victoria Island, Lagos
Contract Type: Permanent
Job Functions: Call Centre
Industries: Banking / Finance & Investment

Graduate Inbound & POS Support Officers Recruitment @ UBA – Responsibilities:

One-stop shop for customers:

Our prime responsibility is to answer inbound/branch calls and assist customers with their enquiries, request & complaints.
To understand customer’s complaint/request and close as First Time Resolution (FTR) and escalate where necessary.
To ensure customer satisfaction is achieved in every interaction recorded.

Education:

First degree in any discipline.
Masters’ Degree or a professional qualification will be an advantage

Experience:

0-1 year work experience
Fresh graduate with passion for customer service

Skills:

Language – Ability to communicate effectively in HAUSA
Strong working knowledge of MS and the ability to multitask

Graduate Inbound & POS Support Officers Recruitment @ UBA – Application Closing Date
31st January, 2019

How to Apply
If you are interested and qualified:
Click here to apply online

Graduate Inbound & POS Support Officers Recruitment @ UBA

2.) POS Support Officer

Reference #: POS0119
Location: Lagos Island, Lagos
Contract Type: Permanent
Job Functions: Banking,Information Technology
Industries: Banking / Finance & Investment

POS Support role is in the Digital Banking Services Department of IT Group of the Bank.

Graduate Inbound & POS Support Officers Recruitment @ UBA – Responsibilities

Takes responsibility for understanding internal and external client requirements and coordination of fulfillment of those requirements working with other IT service delivery functions where necessary
Mandate verification
Generating TID and MID
New request set-up on CTMS and switches
Writing script for upload on Finacle database by DBA team
Engaging necessary teams for set up on TAMS and switches
Engaging PTSP for terminal configuration and deployment
Preparation of dispatch documents for terminals going upcountry
Post verification closure
International card acceptance request
And others

Graduate Inbound & POS Support Officers Recruitment @ UBA – Specification:

Education:

First degree in Computer Science/Engineering, Systems Engineering or Operational Sciences.
A second degree in any of the disciplines or technical certifications will enhance performance

Grade: OND/HND

Experience:

1 year relevant experience in Banking Operations

Skills:

Experience in resolving issues related to POS will be an advantage.

Application Closing Date
31st January, 2019

How to Apply
Interested and qualified candidates should:
Click here to apply online

Graduate Inbound & POS Support Officers Recruitment @ UBA

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Ane

Deacon Anekperechi Nworgu, a seasoned economist who transitioned into a chartered accountant, auditor, tax practitioner, and business consultant, brings with him a wealth of industry expertise spanning over 37 years.

Graduate Inbound & POS Support Officers Recruitment @ UBA

Graduate Inbound & POS Support Officers Recruitment @ UBA